Privacy Policy

Company Policies

Shree Ji Logistics Packers And Movers – Udaipur
Phone: 9636965549
Policies are the backbone of trust.
A shifting company becomes reliable when customers clearly understand:
how their data is handled,

how billing works,

how the service is executed,

what terms both parties follow,

and what responsibilities exist from both sides.

At Shree Ji Logistics Packers And Movers Udaipur, we keep everything simple, transparent, and easy to understand—just like our service.
Below is our complete policy structure written in beautiful, simple, human language.

1. Privacy & Data Protection Policy

When you book a shifting service, you share personal details with us such as:
your name

phone number

pickup address

delivery address

preferred timing

type of goods

email (if needed)

We understand how sensitive this information is. That’s why we treat your data with full seriousness and protection.
a) What Information We Collect
We collect only the information required to provide our services smoothly:
Customer name

Address (pickup & drop)

Contact numbers

Email (only if shared)

Details about items for shifting

Photos of goods (only if needed for quotations or insurance)

ID proof (optional, only for high-value interstate moves)

We never ask for unnecessary information.
b) How We Use Your Information
We use your details only for:
preparing estimates

coordinating the move

sending team to your address

updating you during transit

completing delivery

providing insurance papers (if chosen)

Your information is never sold, shared, or misused.
c) Data Security Measures
To keep your information protected:
All customer records are stored securely

Only authorized staff can access your data

We never discuss your information with outsiders

After service completion, no sensitive details are kept unnecessarily

d) No Third-Party Sharing
We do not share your data with:
marketing companies

unknown agents

advertisers

other packers and movers

Your information is safe with us—always.

2. Our Transparent Billing Process

Shifting is a time when customers fear hidden charges.
We remove that fear completely.
a) How We Give Estimates
Before giving a price, we study:
size of goods

number of items

distance of relocation

packing materials required

manpower required

vehicle size needed

additional services (if any)

And then we give a clear written or verbal estimate.
Nothing extra. Nothing hidden.
b) Factors That May Change Pricing
Your quotation remains fixed unless:
additional items are added

the shifting date changes drastically

extra floors or long walking distance are involved

extra manpower is required

you add new services like unpacking or rearrangement

But even then, we inform you politely before doing anything.
c) Payment Methods Accepted
You can pay through:
Cash

Google Pay

PhonePe

UPI

Bank Transfer

Paytm

We generate proper bills whenever required.
d) Final Invoice
After service completion, you get:
full cost breakdown

packing material cost

labour cost

transportation details

insurance (if taken)

Everything is explained clearly so that you feel comfortable and confident.

3. Our Step-by-Step Working Method

To give you a clear idea of how we work, here is our full working procedure:
a) Booking Your Move
You call us at 9636965549 and tell us what you need.
We listen carefully and understand your requirement.
b) Site Visit or Phone Survey
Based on your convenience, we:
visit your home/office
or

conduct a phone survey

Both methods help us understand your items correctly.
c) Packing Preparation
Once your date is confirmed, we prepare:
packing materials

manpower

vehicle

schedule chart

Everything is arranged in advance so that there is no delay later.
d) Packing Work
On shifting day, our team arrives on time.
They pack everything with care, using high-quality materials.
e) Loading & Transportation
Your goods are loaded into a covered vehicle.
Our driver follows the safest route to your new destination.
f) Unloading & Placement
At your new location, we unload everything and place them room-wise.
g) Final Check & Completion
We ask you to inspect everything.
Only after you are satisfied, we consider the job complete.

4. Terms & Conditions of Service

These points protect both you and us, ensuring smooth communication.
a) Booking Confirmation
A move is confirmed when:
date & time are agreed

quotation is approved

customer shares exact addresses

b) Rescheduling & Cancellation
You can reschedule free of charge if informed at least 24 hours before the move.
For last-minute cancellations, minimal charges may apply.
c) Items We Do Not Move
For safety and legal reasons, we cannot carry:
flammable liquids

gas cylinders

explosives

chemicals

illegal items

perishable goods (unless informed earlier)

d) Customer Responsibilities
Customers must ensure:
clear pathways for moving

society/parking permissions (if required)

correct item list

someone present during loading/unloading

e) Damage Responsibility
We take extreme care.
But in rare events of damage:
Insurance claims (if taken) are processed

Without insurance, compensation follows standard moving guidelines

We never run away from responsibility.
f) Delay Policy
Delays caused by:
road jams

strikes

weather

technical issues

…will be informed to you immediately.
We always keep communication open.

5. Important Disclosures & Disclaimers

Transparency is our priority.
So we clearly explain the following:
a) Natural or Uncontrollable Situations
We are not responsible for delays or unavoidable conditions like:
storms

accidents

traffic disruptions

roadblocks

But we always support you and find the safest alternative.
b) Third-Party Services
If external crane, labour, or equipment is needed for very heavy items, the customer is informed beforehand.
c) Valuables & Personal Items
Please do not pack:
cash

jewellery

important documents

precious small items

Keep them with you personally.
d) Insurance Coverage
Insurance covers only the items mentioned clearly during documentation.
We help you with the entire claim process if needed.

Need Clarification? Call Us Anytime

If you have any doubts about our policies, billing, insurance, or working process,
just call us at 9636965549.
We are always ready to explain everything with patience and clarity.